Is dhgate a good website to order a prom dress from?

asked by anna m. on 3/12/16

19 Answers
Thumbnail of user kathrynh12

Only if you don't care if you ever receive it. Only if you don't care if you ever get your money back if it's not "as described" or the wrong size, color, fabric, etc.

Helpful  (3)
Thumbnail of user sharonc76

Please don't do this! You will whole heartly regret it and end going to a store!

Helpful  (1)
Thumbnail of user henryj32

The Chinese people on DHgate are ALL thieves, without exception. I have yet to see a good review. The only positive votes you see here are from the Chinese, and the paid reviewers. The proof? Check the broken English and the reviews that are less than 10 words. Thanking you in advance for your attention, Henry

Helpful  (1)
Thumbnail of user binoym

I don't get why people ask about the quality of this site regardless of all the negative feedback's. Buying from DHGATE is like gambling you are the underdog you probably have better odds actually gambling and winning that get what you pay for here on the garbage FU&^ Site!

Helpful  (1)
Thumbnail of user sylviab17

Excuse me for my answer. But hell no. I requested a refund on Feb. 3,2016. I still have not received my refund. Dhgate keep saying it's coming. Please do not order from this company. Find the dress from Amazon or another trusted site. This is not a trusted site.

Helpful  (1)
Thumbnail of user margotj

DON'T do it! Save yourself the aggravation just don't buy from this web site.

Helpful  (1)
Thumbnail of user rayw38

Save your money The items are cheapy made. And most likely you won't even receive the item. And then you will have to wait molds and jump through hoops just to get your money back.

Helpful  (1)
Thumbnail of user pl855

Use caution they advertise one thing and send u something bait and switch

Helpful  (1)
Thumbnail of user tommyr13

Don't do it

Helpful  (1)
Thumbnail of user unikanics

Bad idea, if it not wat you wanted, size, product, quality, Color. Well you can't not returned it.
They made it sound like you can but no!

Helpful  (1)
Thumbnail of user vt10

Never!

Helpful  (1)
Thumbnail of user michaelk140

NO. Absolutely not.

Helpful  (1)
Thumbnail of user lewiss28

I ordered an item in mid December,... I'm still waiting!
So there you go.

Helpful  (1)
Thumbnail of user jamess344

No. I wouldn't buy anything from them. I am still trying to return something from over the holidays, and they still haven't given me any satisfaction. They are horrible.

Helpful  (1)
Thumbnail of user davidt85

41%approval rating and most of that is probably planted by them, so NO! You have come this far yet still need to ask? They are crooks, perhaps you should read some of Joy Y. [DHgate Rep] form letter responses and it may sink in, I am officially done telling people that DH Gate are crooks, waste your money I no longer care.

Helpful  (1)
Thumbnail of user melissar37

If you are not in a hurry, I did get a very nice dress from them, but it was NOT delivered by the time I needed it. I even paid extra for it to arrive in time. Also, be leery of them, they give false shipping/tracking numbers, too. You really gotta pester the customer service for the real number (many times they don't even ship it when they claim)

Helpful  (1)
Thumbnail of user gaylan1

I would not advise anyone to order from that website. If you ever receive the item it takes forever. If you never receive it the buyer will do everything can to avoid reimbursing your account. They are very different than EBay, and Amazon, where the website representatives' will get involved and make sure customers are not getting scammed, or robbed. I have will never buy from Holgate again myself since my experience was horrible with them.

Helpful  (1)
Thumbnail of user kimberlys61

This site is a fraudulent! They do not send you what is advertised and then they send you something of very very poor quality. Then it is impossible to get a refund I cannot get anybody to answer my calls text or emails. I spent $200 on address that will literally go in the trash.

Helpful  (0)
Thumbnail of user traceys44

I had no issues with the site. I placed a order for shoes and I was sectiabl at first. The only problem I had was only myself to blame. When I placed the order I didn't look at the time it took for delivery, not knowing I could pay additional for faster delivery, so I waited. They said it would take between 7-22 days. So I became more leery. So I tracked it as recommended not sure if I would ever receive the item but on the 14 day they arrived. They were exactly what I order for my daughter.

Helpful  (0)

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