Is it safe? I was asked to send a picture of my credit card. Is it standard practice to ask a customer to send a photo of their credit card to confirm their identity? I was order product on Amazon, Aliexpess they never ask to send photo of my credit card only Dhgate safecenter@dhgate.com
Asked by Ramorn N. on 8/7/2016
39 Answers
Gretchen J.9/1/2017
They asked me for a screen shot of my bank account after they charged me and said they didn't.
Dorothy L.8/26/2016
NO NO NO! NEVER send anyone a picture of your credit card! And don't ever buy anything from this company! They are a total rip off! I learned my lesson the hard way. Merchandise is cheap, shoddy and most times not as advertised. N Refunds? Forget it... most people never get a refund!
John P.10/6/2019
Obviously people saying "don't do that" are just customers, but as a merchant accepting credit cards online from people all around the world, this practice to request a photo of the credit card is a security measure to avoid fraud.
They can't do anything with your photo, just cover the areas they asked you to cover and you will be fine, in my case, I ask people to cover everything except the last 5 digits of the credit card number. As soon as you send your credit card (not the photo), if the merchant is malicious / scam, they already can prejudice you.
All merchants have to obey rules of Visa / Mastercard / etc, and Visa has a rule about fraud, if a merchant has more than 1% of fraud, they will lose the ability to process credit cards. PayPal doesn't ask photo of credit card because they already have other advanced ways to confirm your identity.
People on this page complained about the photo of the credit card being used against the chargeback process. Yes, the merchant will use the photo if you chargeback, because chargeback is a crime (when you really bought on that store, performing a chargeback is a crime), there are exceptions: when someone used your card without your authorization, when you bought and not received the product.
They can't do anything with your photo, just cover the areas they asked you to cover and you will be fine, in my case, I ask people to cover everything except the last 5 digits of the credit card number. As soon as you send your credit card (not the photo), if the merchant is malicious / scam, they already can prejudice you.
All merchants have to obey rules of Visa / Mastercard / etc, and Visa has a rule about fraud, if a merchant has more than 1% of fraud, they will lose the ability to process credit cards. PayPal doesn't ask photo of credit card because they already have other advanced ways to confirm your identity.
People on this page complained about the photo of the credit card being used against the chargeback process. Yes, the merchant will use the photo if you chargeback, because chargeback is a crime (when you really bought on that store, performing a chargeback is a crime), there are exceptions: when someone used your card without your authorization, when you bought and not received the product.
Kurde m.8/27/2019
Hi
I'm costumer DHgate I want use this band card to my account
This my email for account
Roman11062007@yahoo.com
I want use Halifax bank card
First 6 & the last 4 numbers of the card
First 6 number is 446291
Last 4 number is 1040
Expired date is 04/22
CCV code is 136
I want confirm this card to my account please
Thanks
I'm costumer DHgate I want use this band card to my account
This my email for account
Roman11062007@yahoo.com
I want use Halifax bank card
First 6 & the last 4 numbers of the card
First 6 number is 446291
Last 4 number is 1040
Expired date is 04/22
CCV code is 136
I want confirm this card to my account please
Thanks
Mar R.5/25/2017
I too have been asked by dhgate to do the authorization form. I think it is becsuse I wanted it shipped to a different place than my card billing address. I did call my bank and they have informed me that the center numbers and the ccv code on your card that they say you can cover when you send the picture are numbers they would need if they wanted to get your card number. I am still not confortable to do what they are asking. And they no longer accept paypal. Guess I wont be ordering there. One must be very careful to just send ic of credit card on internet period!
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