Do not trust DHGate. It is a scam organization. They sent me the wrong merchandise. I had to send them "proof", and then I would have had to pay for the return postage. At that point I called it quits, and will never deal with these guys again.

Aimee D., Please remember, you are looking at a photo that was stolen from a reputable company. The sellers on DHgate are only interested in the American dollars, not on your satisfaction. You have no rights, and no protection once you have released your payment. If this purchase is important to you, make it on ebay via paypal. Henry

Dhgate has some buyer protection policy however the sellers who sell on thier site are not trustable. They send damaged, defective goods and return and refund process is complicated. Hence i suggest you to better buy in some trustable sites with trustable sellers.

They have sooooooooo many bad reviews FOR A REASON. Buy from a reputable company, not DH Gate.

Don't buy things that could be return, it's too high of risk!
Return policy is terrible

Stay away. They tell you that they will refund your money if you don't want the item, knowing full well the postage to send the item back is huge. That's one of their scams. They also send inferior quality merchandise to you. Save yourself the aggravation.

I'm still waiting for my order that was placed mid December 2015

Have you read the reviews? DHGate sends out damage goods, or none at all, will send you the wrong size or color, and you have NO recourse. We were promised a full refund for defective merchandise, but were first required to return it ($46 postage which they also promised would be refunded). This was all after requiring we send them a video of the item which didn't work -- think about it -- how do you make a video of something NOT working?) Never got the promised refund for either the item or the return postage.

Bad experience with them. Supposed to ship an item I needed by a certain date. Then they sent a notice it would not be shipped until 10 days later and that I could cancel order. I did so and then purchased what I needed elsewhere. Then a few days later they I received a notice that DL item is shipped. I did that online chat and absolutely got no where with them. Item is supposed to arrive 7/28. We'll see. Will never deal with this disreputable entity again. BUYER BEWARE!

NOOO! Do not order anything from them! Especially if there is a slight possibility of having to return it! Stay Away no matter how much you love the shoes!

I'm still waiting on a refund for an item that was broken in half that I ordered in July. I keep getting a run around of we are looking into it please be patient yet I send them picture after picture and have been in contact with the since it got here almost 3 months later

If you like giving your money away! Go right ahead!
They will rip you off like no other.

Don't do it please... You will just be trying to get your money back and you never will

If you're looking for real authentic shoes, dont buy any off of DHGate. They played me. I ordered some shoes for a reasonable price, when I got here it was wrapped so poorly, my shoes had purple stains, and they didn't even look like the ones in the picture! They ripped me off. Shoes off of here are a nono

DO NOT BUY
REPEAT DO NOT BUY, you will be very dissapointed. This is the LARGEST legal scam company in the world.Do not trust Chinese sellers.

Don't do it. It took me months to get my money back for a laptop that I didn't get. Months of constant emails back and forth with the seller and the company. It was hell.

I ordered an item from them in Dec. 2015 in the end of February have not received it. Had to go back and forth with DHgate and seller and jump through hoops just to get my money back for something I never got the basically had my money 2 months and I never got the item. I just got the refund the other day. Don't waste your money

Honestly mine took a while to get here but I did get it everything was right with the order as well

If you don't care if they are authentic and you are paying with a credit card that backs up scams.