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eBay Questions & Answers

3,471 reviews
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Here’s what consumers have asked with answers from eBay staff and previous consumers.

44 questions answered
27% answered in 1 day
Question:

How to write rivews on ebay toy car?

Question:

I am still missing my package of returned items once the store shut. i paid 4.95 to have the bag shipped back to me and have yet to receive my bag of items i was attempting to sell

Question:

I'm looking to buy textbooks for school, i was wondering if this was a great website

Question:

I purchesed a phone from you guys. however verizon put several sim cards in it before it would read one. after that the put an s d card in it and it would not read the sim card again. i contacted your company, you instructed me too send it back. i did. u p s tracking says it was delivered today jan 27 20015. today i called customer service, was told by a recording that i was #1 in line to speak too a representative. i held on an hour, had to go back to work. called back 30 minutes later. held on for 2 and a half hours. some one hung up from your end called back held on again for 30 minutes before someone else hung up. called right back. got a message telling me you all was closed for the day. is that standard procedure

Question:

Why did the company do away with the "negative" feedback button? i felt it was a very useful way in helping other buyers/seller know who do deal with.

Answer:

You can't rely on the feedback 100%. I just had a buyer wanting to return an item even though I do not offer returns, and her feedback is 100% positive - go figure

By Anna S.
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Question:

Do we get our orders and do we get those on time?

Answer:

Well... EBay again covers their butts... The establish a "transit time"...(way, way too long) for the buyer to receive the item, and unless the shipping time does not go over that time... EBay is ok, the seller is ok... the buyer... will have to be ok. M

By MC F.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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