asked by Charlene H. on 7/20/18
In my case they did not honor their "no questions asked within 14 days trial" refund policy. Horrible customer service.
The trial period is actually 14 days if you don't like them or want to exchange them.
Yes they give you I think 7 days to decide if you like them or you can return them.
Get answers from the Eyebuydirect staff and other customers.