Hello, I placed an order today before reading reviews. Does it really take 2-3 weeks for shipping?

asked by Takisha J. on 12/11/18

1 Answer
Thumbnail of user jerryb265

It shouldn't according to their own policy which states 1 business day for non prescription orders:

https://www.ezcontacts.com/help/faq/shipping-and-handling

Eyeglasses & Sunglasses
Orders placed before 2:00pm EST will be processed that same business day. When ordering prescription lenses with your Eyeglasses or Sunglasses, allow 3 - 5 business days for your custom lenses to be made by our optical lab. Note: Some items may take 1-2 days before it reaches our warehouse.

Contact Lenses
Orders placed before 2:00pm EST will be processed that same business day. Instock contact lens orders ship out within 1 - 2 business days.

Order Delays
If your order will experience a delay due to a backorder, credit card verification problem, or availability problem then we will notify you via e-mail within 24 hours.

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