looked at reviews for your company and almost all compalin about how long it takes to ship product...does that apply to contact lens also?

asked by Don L. on 11/8/18

3 Answers
Thumbnail of user tw409

Yes - waited nearly 3 weeks for mine and some are still processing (3 months later)

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Thumbnail of user jerryb265

According to their policy, 3-5 business days for prescription products:

https://www.ezcontacts.com/help/faq/shipping-and-handling

Eyeglasses & Sunglasses
Orders placed before 2:00pm EST will be processed that same business day. When ordering prescription lenses with your Eyeglasses or Sunglasses, allow 3 - 5 business days for your custom lenses to be made by our optical lab. Note: Some items may take 1-2 days before it reaches our warehouse.

Contact Lenses
Orders placed before 2:00pm EST will be processed that same business day. Instock contact lens orders ship out within 1 - 2 business days.

Order Delays
If your order will experience a delay due to a backorder, credit card verification problem, or availability problem then we will notify you via e-mail within 24 hours.

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Thumbnail of user jarmys

Terrible shipping. I'm so mad. I will never use them again

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