Here’s what consumers have asked with answers from FamilyGoKarts staff and previous consumers.
Not easy at all you call they say some one will get back to you. Never happen then I kept calling they tell me they fighting with the manufacture for parts for atv that worked twice
USE POWERSPORTSMAX! THEY KISS THEIR CUSTOMERS $#*!. FAMILYGOKARTS is the most horrible place to order from.
Stay AWAY... run run RUN. Don't shop here... you will regret ever doing business with this company and the affiliates! The "owner" Jay and the others are full of deceit. My item shipped in pieces when I discussed assembly with Jay. I called the company once the go- kart arrived in pieces and it's been a nightmare. Please save yourself the hassle. They are rude after your payment has been received. Just DONT shop here.