What is their business license #? HOW do they sleep with themselves? They cause SO much distress and trauma to innocent people on an on-going basis! They ruined the last chance I ever was going to get to spend with my mother before she died! Instead of spending the day with her, I was on the phone and internet ALL night and until 9:15pm the following day trying to get my travel straightened out. They STOLE my money and did not answer their phone or emails I sent. I was on hold to their company over FOUR hours before I ran out of minutes on my cell phone and got disconnected. I ended up having to pay an additional $379 to buy a ticket to get me on one lag of my trip home. I purchased a ticket from Fare Geeks to get from MT to Hilo, HI. They sent me a ticket from MT to CO then from LA to Hilo, but NO TICKET to get from CO to LA! I would have been STUCK in CO if I had waited until I got to the airport to check-in! Thank GOD I tried to go online to pay for my luggage and choose my seats or I wouldn't have known they didn't give me a ticket to get from CO to LA! I paid MORE for the ticket from CO to LA than I would have paid for a FULL PRICE ticket from the airlines to get from MT to Hilo! Not to mention the $300 I paid Fare Geeks initially! They STOLE time I could have spent with my dying mother that I will NEVER get back! I don't know HOW they are legally doing business in the U.S.! They should be imprisoned... ALL of them!

asked by Laura O. on 4/13/15