FashionMia Questions & Answers

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Here’s what consumers have asked with answers from FashionMia staff and previous consumers.

398 questions answered
25% answered in 1 day
Question:

Hi i ordered a dress on last sunday, when can i expect it to be shipped to canada?

Answer:

Hi, dear, you can just send us your order no. To service@fashionmia.com or linda@fashionmia.com and tell us your problems, fashionmia will help you. Or you can just call us uring our working time below: 9:00 am to 6:00 pm, Monday to Saturday, GMT+8 Beijing time Our phone number is +1 (888) 553-5616 Thank you so much!

By Fashion M.,
Question:

I am trying to get to the site but keep on getting error message?

Answer:

Hey Ana, did you have problem about fashionmia? Pls just inform us via linda@fashionmia.com and we will try our best make sure your santisfaction. Customer service is fasionmia`s top priority. We are trying to improve our every detail, your advice will help us grow up faster.

By Fashion M.,
Question:

What is the return address? my order is the wrong color and size. i would like to excange it for what i ordered

Answer:

Hi, dear linda, thank you for order from fashionmia. And if you have problem about your order items, pls doi not worry, just email us your order no. Via linda@fashionmia.com, and we will help exchange, orcall us during our working time below: 9:00 am to 6:00 pm, Monday to Saturday, GMT+8 Beijing time Our phone number is +1 (888) 553-5616 Thank you. Have a nice day!

By Fashion M.,
Question:

Answer:

Hi, dear joanna, thank you for your inquiry, as for your problem, could you pls send us your order no via linda@fashionmia.com, we will help you check your order satiation. Pls do not worry, if your product got lost, we will solve it! Thank you so much!

By Fashion M.,
Question:

Would like to order, but as i am reading reviews, some concerns... it seems that your clothes run small. i am usually a 2 or a size 4 5 ft 3 inches and 36 b... any thoughts?

Answer:

Hi, dear Sara, We have a size chart beside the "Choose Size" box, click it, then you can see the size details there. Hope this can help you. If you need any further help, please contact with us. email: linda@fashionmia.com or call us during our working time below: 9:00 am to 6:00 pm, Monday to Saturday, GMT+8 Beijing time Our phone number is +1 (888) 553-5616 Have a nice day!

By Fashion M.,
Question:

How long does it take an item to ship?

Answer:

Hi Brian, shipping is depend on shipping methods. For shipping methods we have super savings and expedited shipping. The details are as followed: Super Savings: It is the cheapest shipping method, the parcel will be sent through regular post, which takes about 7 to 30 days to your place after we send the order out; Expedited Shipping: It is expensive, the parcel will be sent through DHL, which takes about 3 to 5 working days to you after we send the order out. Wish it is helpful for you!

By Fashion M.,
Question:

Hello, is size 16 an xl and size 18 an xxl. i see their are some differences of opinions from your customers. some are quite upset and others are fine with their orders. however, the issue is certainly the sizes for american women and perhaps it needs to be clarified better.

Answer:

Hi, dear, you can Measuring your BWH ( bust, waist, hips), and then, in every products DESCRIPTION, their is a size chart as a reference, then, you can find a fit one. The size guide is just a reference for all the items, which is not as accurate as the info of product details.

By Fashion M.,
Question:

Hello, should i order a size one size or two sizes up before i decide to purchase some dresses. thank you!

Answer:

Hi, susan, Refer to the product details to see the exact measurement first and choose corresponding size ( S, M, L, etc) below the picture of products. The size guide is just a reference for all the items, which is not as accurate as the info of product details.

By Fashion M.,
Question:

Answer:

Hi, martha, call us during our working time below: 9:00 am to 6:00 pm, Monday to Saturday, GMT+8 Beijing time Our phone number is +1 (888) 553-5616 Thank you.

By Fashion M.,
Question:

Answer:

Hi, Rose, Your order B1010819 was suspend, because you want cancel it. While, if you you want the products to be send now, we will continue your order. If you do not want it any more, you can chose other products on our website as exchange, if you do not products now, we can refund you! Pls inform us via linda@fashionmia.com. Or we will contact you via your r*******y@hotmail.com if you can be reached by this email? Best Wishes.

By Fashion M.,

Can’t see your question? Ask to get answers from the FashionMia staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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