FashionMia Questions & Answers

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Here’s what consumers have asked with answers from FashionMia staff and previous consumers.

398 questions answered
25% answered in 1 day
Question:

I placed an order on the 7th of january and paid in full. as i have not received anything yet i logged on to try and track the order, only when i logged on it said no pending orders? can you explain this please

Answer:

I found a phone number on the BBB website for this company if you want it type in their name at BBB.com... or click on this link... http://www.bbb.org/denver/business-reviews/clothing-retail/fashion-mia-in-denver-co-90169657/customer-reviews/ Good Luck

By Kim B.
Question:

Answer:

To all potential Fashionmia customers - DO NOT BUY FROM THIS SITE. It may not be a scam but it has taken the best part of 3 months to receive a part order and receive a full refund for the items received, which were obviously sized for the people from Lilliput! It cost £40 to return the items to China... still waiting for them to collect If you're still not convinced, set up a PAYPAL account - it if wasn't for them I'd still be waiting for my full refund.

By Angela A.
Question:

Why do you not respond to customer's emails / messages at all? even when it's stating urgent, i. e. changing size before it's processed (or will it ever be processed)? why do you not answer any phone calls made to customer service line (0086 2989183364)?

Answer:

To all potential Fashionmia customers - DO NOT BUY FROM THIS SITE. It may not be a scam but it has taken the best part of 3 months to receive a part order and receive a full refund for the items received, which were obviously sized for the people from Lilliput! It cost £40 to return the items to China... still waiting for them to collect If you're still not convinced, set up a PAYPAL account - it if wasn't for them I'd still be waiting for my full refund.

By Angela A.
Question:

Why you claimed to have shipped my order but the online status says "processing"?

Answer:

My order still december 23 2015, not received yet. I live in Puerto Rico, and paid the dresees with my mastercard. jjdd1951@hotmail.com

By Juan J.
Question:

Answer:

Don't order

By Jean S.
Question:

Answer:

The clothes have to be made or sourced. They do not actually have anything in stock. Thats why there's no labels and sizes are all different. No decent company would not put on their own label. If enough people order an item then its made, if not then they fob you off with stuff like sold out even though when you order they say it is. Then the stuff is in transit and may or may not arrive depending on how much profit is to be made. It's a rip off from start to finish

By DEE W.
Question:

I ordered some clothes a while ago and still have not received anything. when i try to track my package it says unknown. ro042687245cn

Answer:

Hello, please click this link to see the shipping information, http://www.17track.net/en/track?nums=RO042687245CN

By Fashion M.,
Question:

Still waiting for my two ordered on 10 december 2015. the first one is on dispatches, and the other processing. i'm really worry and trustrated. on the site it said 3-4 working days and i don't received any of the things.

Answer:

Hello, May i have your order number? Then i can help you to check it.

By Fashion M.,
Question:

Ive been contacting support for 15 days because i spent over 900$ 12 days ago and nothing has been shipped yet. i wrote support tickets and contacted by email but still nothing my email is shurouq.othman@gmail.com so fashionmia staff can return me a message right away

Answer:

Hello, sorry for the inconvenience, since there is something wrong about our system. I have checked, our customer service has replied your email to shurouq.othman@gmail.com, please check.

By Fashion M.,
Question:

About how long does it take to arrive to texas? and is the quality decent? i want to make a big purchase, they are many things i love for myself and my daughters. but before i do i would like to know what's the deal, is the place legit?

Answer:

We understand your concern and can assure you of lawful operation of our company. We do provide wholesale service. We also give some extra discount for large quantity purchases. For shipping methods, we have Super Savings, Standard Shipping and Expedited Shipping available, the details are as followed: Super Saving: We will send the order to you through regular registered mail, the shipping fee is cheap, but it usually takes about 5 to 12 days to you after we send the order out. Standard Shipping: It would takes 5-8 days after we send the order out. Express Shipping: We will send the order to you through DHL, the shipping fee is expensive, but it usually takes about 3 to 5 days to you after we send the order out.

By Fashion M.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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