FashionMia Questions & Answers

Here’s what consumers have asked with answers from FashionMia staff and previous consumers.

398 questions answered

25% answered in 1 day

Question:

I see many complaints about people not receiving their order. also customers say the quality is bad. is this company a scam or not. i don't want to spend money & not receive my order. how can i be m sure that i will not be scammed., I see many complaints about people not receiving their order. also customers say the quality is bad. is this company a scam or not. i don't want to spend money & not receive my order. how can i be m sure that i will not be scammed.,

Answer:

Hello, We understand your concern and can assure you of lawful operation of our company. We have a large customer base coming from America, Europe, Australia, Africa, etc. As for your concern, we suggest that you place a trial order first.

By Fashion M., over a year old

Question:

I ordered something on cyber monday and it has now been more than a month. tracking information is unavailable. did they steal my money? is this a scam. someone please tell me the clothes will eventually arrive so that i don't feel completely idiotic for trusting this company. I ordered something on cyber monday and it has now been more than a month. tracking information is unavailable. did they steal my money? is this a scam. someone please tell me the clothes will eventually arrive so that i don't feel completely idiotic for trusting this company.

Answer:

Hello, you know this is an international shipping, sometimes long local customs processing time, so..., may i have your order number? Then i can check it for you.

By Fashion M., over a year old

Question:

I made an order over a month ago with no sign of delivery or email from fashion mia how long will i have to wait this is ridiculous I made an order over a month ago with no sign of delivery or email from fashion mia how long will i have to wait this is ridiculous

Answer:

We are sincerely sorry for the inconvenience and delay due to the large number of orders we are receiving recently, could you please tell me your order number? Then i can check it for you.

By Fashion M., over a year old

Question:

What is the customer service phone #? What is the customer service phone #?

Answer:

Need to speak to us? USA/Canada Toll Free: +1 (888) 553-5616 International: +86 (29) 8918 3364

By Fashion M., over a year old

Question:

How long does it take to come to aust? How long does it take to come to aust?

Answer:

For shipping methods, we have Super Savings, Standard Shipping and Expedited Shipping available, the details are as followed: Super Saving: We will send the order to you through regular registered mail, the shipping fee is cheap, but it usually takes about 5 to 12 days to you after we send the order out. Standard Shipping: It would takes 5-8 days after we send the order out Express Shipping: We will send the order to you through DHL, the shipping fee is expensive, but it usually takes about 3 to 5 days to you after we send the order out.

By Fashion M., over a year old

Question:

I ordered two (2) dresses on december 21st and paid through paypal. please respond with update on when i will receive this order. my email: sandra@andresonbuilders.com phone/text: 714 392-2508 my bank posted the $29.60 payment. please respond. thank you sandra andreson (not misspelled) I ordered two (2) dresses on december 21st and paid through paypal. please respond with update on when i will receive this order. my email: sandra@andresonbuilders.com phone/text: 714 392-2508 my bank posted the $29.60 payment. please respond. thank you sandra andreson (not misspelled)

Answer:

Hello, May i have your order number? Then i can check it for you.

By Fashion M., over a year old

Question:

I placed an order early part of december, payment was taken the same day no confirmation email or anything, no tracking number. package stil hasn't arrived this is january 3. I placed an order early part of december, payment was taken the same day no confirmation email or anything, no tracking number. package stil hasn't arrived this is january 3.

Answer:

Can you have a look at your order history on their website? Did you pay via PayPal?

By Robyn N. over a year old

Question:

Im very upset about my order i placed it was suppose to take 2-5 days nothing yet yal tell me 9 things out of the 13 things are ready to be shipped. yal ask me if it was ok to send whats ready i said yes please do. still i got nothing. all the items i ordered all say still processing. im starting to think this is fraud or a scam. i want my money back if i have to wait any longer Im very upset about my order i placed it was suppose to take 2-5 days nothing yet yal tell me 9 things out of the 13 things are ready to be shipped. yal ask me if it was ok to send whats ready i said yes please do. still i got nothing. all the items i ordered all say still processing. im starting to think this is fraud or a scam. i want my money back if i have to wait any longer

Answer:

That's because they are making your order, they copy from photos they steal and make your items with the cheapest crappy material the can get their shabby hands on.

By marion t. over a year old

Question:

I order in december 7th and my order still showing processing. i contact the merchant and had a message telling me that they received to many orders and for the moment 4 of my items are ready, which seems to be the same answer that most of the clients are receiving. after that, no other new or answer to my question. i`m working for a bank, i thing that i will contact our merchant dispute service to advise them about what seems to be a scam as per they are not delivering the service clients are paying for and we can`t cancel the order without a fee after 24h which is too short to realize that your order will not be sent. is that the only solution do you think? also, did you fing the telephone to reach them as per the answer provide by the compagny is a lie: no tel# is available on the contact page. I order in december 7th and my order still showing processing. i contact the merchant and had a message telling me that they received to many orders and for the moment 4 of my items are ready, which seems to be the same answer that most of the clients are receiving. after that, no other new or answer to my question. i`m working for a bank, i thing that i will contact our merchant dispute service to advise them about what seems to be a scam as per they are not delivering the service clients are paying for and we can`t cancel the order without a fee after 24h which is too short to realize that your order will not be sent. is that the only solution do you think? also, did you fing the telephone to reach them as per the answer provide by the compagny is a lie: no tel# is available on the contact page.

Answer:

Call your bank, that is what I did.

By Ping f. over a year old

Question:

Yes, trying to contact you about my order Yes, trying to contact you about my order

Answer:

Where is my freaking order, ordered in end of November

By Wanda B. over a year old

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Typical questions asked:

How long does shipping take?
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