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Here’s what consumers have asked with answers from FastGrowingTrees.com staff and previous consumers.
Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Takes almost 2 weeks to receive anything by the time you get it its nothing g but twigs
Your policy on sending out an unhealthy tree is... tough... that's your problem
Good luck! They wouldn't even replace the half dead plants they sent me. Policy wise I believe they claim they replace plants if you report issues within 5 days but they really try hard not to.
Anand, our purchased warranty is 100% hassle free. If your product dies within the first year, simply contact us and let us know and we will promptly re-ship you another plant. There is no need to return the dead item.
I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
