Floryday FAQ | Sitejabber

Question:

How long does it normally take for delivery to the united states How long does it normally take for delivery to the united states

Answer:

Thank you for contacting us. The order will be sent out within 7 days from the day you place the order. Shipping time depends on the shipping method you choose. We have expedited shipping for 3-6 business days and 15-20 business days for standard shipping. Please contact us if you need any further assistance. Kind Regards, Floryday

By Floryday F., over a year old

Question:

How long does shipping takes to australia? How long does shipping takes to australia?

Answer:

Thank you for contacting us. The order will be sent out within 7 days from the day you place the order. Shipping time depends on the shipping method you choose. We have expedited shipping for 3-6 business days and 7-20 business days for standard shipping. Please contact us with feedback@floryday.com if you need any further assistance.

By Floryday F., over a year old

Question:

I just received one beautiful dress. and one short kaftan . but neither fit me ,please how do i send them back ,and where to ? invoice 514774029 noelle bosnic

Answer:

Thank you for your message. We have sent you the email about the solution. Please check your email, and if you cannot find it, please check the spam box. Any other questions, please contact with feedback@floryday.com. Have a nice day!

By Floryday F., over a year old

Question:

How long does shipping take to south africa if your order qualify for free shipping How long does shipping take to south africa if your order qualify for free shipping

Answer:

What is the return policy

By Noelle B. over a year old

Question:

What is the returning adress? What is the returning adress?

Answer:

5 New Cross Street, Durbanville Western Cape, South Africa 7550

By Martie L. over a year old

Question:

Is this a legit company as i have been conned before by rosewholesalers?? Is this a legit company as i have been conned before by rosewholesalers??

Answer:

I recently had to return something to Floryday. Their policy online is not "honest or clear". They say you can return the item within 14 days of receipt. Not true at all. They will give you two options - keep the item and receive a coupon for 50% of its value or keep the item and receive a refund of 30% of its value and resell it on your own. I would have never bought the item had the return policy been more clear.

By Lindy C. over a year old

Question:

Hello, i received my floryday order and am happy with one out of the three. i did not receive a receipt or invoice for my payment. how do i return the two tops to you and receive a reimbursement.? i would like to buy more products from floryday but i need to feel confident about the service i receive. please reply to franceswindsor@bigpond.com Hello, i received my floryday order and am happy with one out of the three. i did not receive a receipt or invoice for my payment. how do i return the two tops to you and receive a reimbursement.? i would like to buy more products from floryday but i need to feel confident about the service i receive. please reply to franceswindsor@bigpond.com

Answer:

I recently had to return something to Floryday. Their policy online is not "honest or clear". They say you can return the item within 14 days of receipt. Not true at all. They will give you two options - keep the item and receive a coupon for 50% of its value or keep the item and receive a refund of 30% of its value and resell it on your own. I would have never bought the item had the return policy been more clear.

By Lindy C. over a year old

Question:

Ordered and paid for a dress with them. after payment they gave me a reference number but i have not received any email confirmation or tracking information..? Ordered and paid for a dress with them. after payment they gave me a reference number but i have not received any email confirmation or tracking information..?

Answer:

Hi Kirstie, Thank you for your question. Normally the confirmation email and shipment notice will be sent to the email address you used to place the order after the order is confirmed. Would you please check it again or have a check with your spam box or junk folder? Please send us an email to feedback@floryday.com with the reference number you got and we'll check it for you. Floryday

By Floryday F., over a year old

Question:

I am from south africa...can i order something and how long will shipping take and the costs of shipping. I am from south africa...can i order something and how long will shipping take and the costs of shipping.

Answer:

Hi Suzanne, Thank you for your inquiry. Yes, we can ship to South Africa. The order will be sent out within 7 days from the day you place the order. Shipping time depends on the shipping method you choose. We have expedited shipping for 3-6 days and 10-25 days for standard shipping for South Africa. The shipping fee is calculated on the weight of the items, and also relates to the shipping methods and countries. If your items are over US$100, you will enjoy free shipping when you choose standard shipping. For more assistance, you can send us emails to feedback@floryday.com. Thank you. Floryday

By Floryday F., over a year old

Question:

Hi i ordered a dress on 18 july 2016 and have still not received the dress or any updates. this is the order details order information: order date(pst): 2016-07-18 23:36:12 order #: 026365669784 coupon: r 0.00 order total: r 888.65 order status: we have received your payment. your item was shipped. please let me know what is happening? Hi i ordered a dress on 18 july 2016 and have still not received the dress or any updates. this is the order details order information: order date(pst): 2016-07-18 23:36:12 order #: 026365669784 coupon: r 0.00 order total: r 888.65 order status: we have received your payment. your item was shipped. please let me know what is happening?

Answer:

Hi Carol, Thank you for your question. We checked it for you and your order has arrived your local place. We've sent you an email with more detailed information. Please check it. For more assistance, please send us an email to feedback@floryday.com. Floryday

By Floryday F., over a year old

Floryday Questions & Answers

How long does it normally take for delivery to the united states How long does it normally take for delivery to the united states

How long does shipping takes to australia? How long does shipping takes to australia?

I just received one beautiful dress. and one short kaftan . but neither fit me ,please how do i send them back ,and where to ? invoice 514774029 noelle bosnic

How long does shipping take to south africa if your order qualify for free shipping How long does shipping take to south africa if your order qualify for free shipping

What is the returning adress? What is the returning adress?

Is this a legit company as i have been conned before by rosewholesalers?? Is this a legit company as i have been conned before by rosewholesalers??

I am from south africa...can i order something and how long will shipping take and the costs of shipping. I am from south africa...can i order something and how long will shipping take and the costs of shipping.

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