Floryday Questions & Answers

Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered

18% answered in 1 day

Question:

Hi, how do i return an item? Hi, how do i return an item?

Answer:

To ensure your return could be handled properly, I suggest you would drop an email to feedback@floryday.com with the subject line, "Sitejabber+ your order number". Our Customer Service Team will take it from there and find the best solution to suit you.

By Floryday F., over a year old

Question:

How do i get a label for my return? with my order came i only got something like a sticker in the shoe box, but not any papers to be able to return my How do i get a label for my return? with my order came i only got something like a sticker in the shoe box, but not any papers to be able to return my

Answer:

To ensure your return could be handled properly, I suggest you would drop an email to feedback@floryday.com with the subject line, "Sitejabber+ your order number". Our Customer Service Team will take it from there and find the best solution to suit you.

By Floryday F., over a year old

Question:

Why they don't have a contract number Why they don't have a contract number

Answer:

I totally understand that you want this issue to be solved as soon as possible. To take care of each problem customers mentioned, we usually deal with the after-sale problems via emails, which are convenient for sending some files, such as pictures showing the problems. To ensure your return could be handled properly, I suggest you would drop an email to feedback@floryday.com with the subject line, "Sitejabber+ your order number". Our Customer Service Team will take it from there and find the best solution to suit you.

By Floryday F., over a year old

Question:

I need to return my order do i get a label from you live in uk I need to return my order do i get a label from you live in uk

Answer:

Thank you for contacting us. Could you please leave your order number（ 12-digit number ） and email address？ So we can help you solve the problem.

By Floryday F., over a year old

Question:

Hoe kan ik mijn gekochte item retouneren? Hoe kan ik mijn gekochte item retouneren?

Answer:

Hallo Aaltje P., Om uw probleem eerder op te lossen, kunt u een e-mail sturen naar feedback@floryday.com met als onderwerp "trustpilot + uw ordernummer". Ons klantenserviceteam helpt je verder en vindt de beste oplossing die bij je past. Beste wensen, Floryday

By Floryday F., over a year old

Question:

Ik wil mijn bestelling retour sturen hoe gaat dat? Ik wil mijn bestelling retour sturen hoe gaat dat?

Answer:

Hallo Cornelia V., Om uw probleem eerder op te lossen, kunt u een e-mail sturen naar feedback@floryday.com met als onderwerp "trustpilot + uw ordernummer". Ons klantenserviceteam helpt u verder en vindt de beste oplossing die bij u past. Beste wensen, Floryday

By Floryday F., over a year old

Question:

Is this the address to send a return item: self storage tameside 150 holland street denton manchester county: united kingdom postal code: m34 3gg powe Is this the address to send a return item: self storage tameside 150 holland street denton manchester county: united kingdom postal code: m34 3gg powe

Answer:

Thank you for contacting us. The address you mentioned is not our return address. To ensure your return could be handled properly, I suggest you would drop an email to feedback@floryday.com with the subject line, "Sitejabber+ your order number". Our Customer Service Team will take it from there and find the best solution to suit you. Best Regards, Floryday

By Floryday F., over a year old

Question:

Hallo.ik wil mijn bestelling op naam van caroline vets. boomsestraat 199.2845 niel retourneren en wisselen vaar de grootste maat. gelieve mij te contac Hallo.ik wil mijn bestelling op naam van caroline vets. boomsestraat 199.2845 niel retourneren en wisselen vaar de grootste maat. gelieve mij te contac

Answer:

Bedankt dat je contact met ons hebt opgenomen. Ik heb je bestelling gevonden en stuur een antwoord op de e-mail alessa_diamond@hotmail.com. Controleer uw mailbox voor ons antwoord. Neem contact met ons op als u meer hulp nodig heeft.

By Floryday F., over a year old

Question:

Hej jag skulle vilja skicka tillbaka saker jag beställt. mvh ann Hej jag skulle vilja skicka tillbaka saker jag beställt. mvh ann

Answer:

Tack för din recension. Jag märkte att du inte har angett ett beställningsnummer i din e-post. För att lösa problemet tidigare, vänligen skicka e-postmeddelandet till feedback@floryday.com med titeln "sitejabber + ditt beställningsnummer". Vårt kundtjänstteam kommer att hantera det snabbt och hitta den bästa lösningen för dig. Vänliga hälsningar, Floryday

By Floryday F., over a year old

Question:

Hi i need to return a pair of boots that are to small plus they are not what i expected Hi i need to return a pair of boots that are to small plus they are not what i expected

Answer:

Thank you for your review. I noticed that you haven't given an order number in your email. To solve the problem earlier, please send the email to feedback@floryday.com with the title "sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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