InboxDollars Questions & Answers

Hi Barbara! We have helpful information on this in our terms and in the Support Center. You may also contact our LiveChat agent 24/7 for assistance as well.

Hi Samantha! It may be best to inquiry with the LiveChat Agent who is available 24/7 to see the status on your check. You can log into your account and check your Payment History from the Earnings page. Make sure your account was not inactive at the time payment processing was to occur. If your account did go inactive you can reactivate it by following the LEARN MORE link at the tope of the account page. If the account was not inactive and the payment was processed on Feb 3rd and it's been more than 7-10 business days then it's best to contact LiveChat agent who can forward your inquiry to the accounting department. Sometimes there can be a delay depending on the US Postal Service delivery schedule, weather, etc. We can make sure though that you receive your payment but again, just contact a LiveChat agent for assistance. (the link is in the Support Center)

Dear Nancy, This sounds frustrating indeed! It's best when you run into issues or questions about your account that you contact LiveChat agent directly so they can review your information or escalate it to our support team who can do some detailed account specific research for you. We can be reached 24/7 from the CHAT feature in Support Center. I'm guessing you are on a Mobile App and not Mobile Web or Desktop as you mention "last update". Try to uninstall the app then reinstall. Once this is completed turn your phone completely off and then turn it back on and see if this helps resolve the issue. Cannot connect the computer to the server usually means because either another software installation is in progress or, the computer/device has a restart pending. Either complete the installation process, or, restart the computer/device and try to connect it again. If you need further help please feel free to reach out to our Support Team: http://support.inboxdollars.com/hc/en-us

Dear Diane, Qualifying for surveys can be a challenge at times for sure! Survey companies can collect only so many responses from each demographic so if the responses they are receiving up to a certain point have already been received by other survey takers this can cause the survey to disqualify you and reroute you to another survey attempt until a survey is found. We have found that members who are consistent with survey attempts over time will be profiled by survey providers faster for full completions success then members who are just starting out or who have been with InboxDollars for a long period of time but not consistently doing surveys. It does get better so hang in there!

Hi Lydia! Make sure that you have the latest Adobe Flash player and Javascript running. If they are not opening for you on one browser try another to see if that resolves the issue. We test the links frequently and the links all are working as we can see crediting is occur for members so if you cant open the video then it is most likely browser related. Contact LiveChat agent if you need more assistance and they can escalate your inquiry to Resolution Center for more assistance.

Hi Georgia! If you are referring to PaidEmails those are paid at. 02 per each confirmed. Anytime you have a question about crediting feel free to contact our LiveChat agent 24/7 to assist you.:-)

Hi Alex i! We have members from all over the world and you can earn on the site via Cash Games, Tasks or Search feature. Our site is US based and we work with US Advertisers so this is why there are some limits to how a member earns if Non-US.

Hi! Well, Members who live outside of the United States can receive their payment via CHECK. We have more information in our Support Center about the site and payments. http://support.inboxdollars.com/hc/en-us

Hello! Members who live outside of the US receive payments via CHECK and are sent US Postal Service.

Dear Inquirer, A zip code is your postal code.