Kiwi.com
Questions & Answers

Kiwi makes money from air flight cancellations and mistakes they make because They will refund nothing! I even bought add on insurance. That doesn't prevent them from dismissing it will all sorts of unreasonable misdirection. They have no right to operate and be so big... at the expense of poor unfortunate customers who spend their hard earned money to travel. The give the aviation industry a really bad name.

Happened to me that I supposed bought a round trip and when I print ticket it wasn't
Immediately I called and they agree to retuned money and they never did! They horrible, not trustable!

They keep your money because this is not a business it is an international network of scammers.

I do not know why they do this. Any smart business would know that poor practices like these are self-inflicting and ultimately affect their own bottom line.

Peter

Its just normal that they should refund storno inside 24 hours... dont give so much to a TC... if you like to stay onto the market and care about your customers you should be more sincer.

Well HT H... pity that this happen to you... you are not the first i guess
Kiwi is just outrageous in their bahave with this case.

Jesus HT H, would you stop moaning, I have never used them but I can see that in their T&C it is mentioned that refunds are subjected to the airlines themselves. Did you read the terms and conditions before accepting them? I guess now so now you ll have to assume that