MovieTickets.com Questions & Answers

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Here’s what consumers have asked with answers from MovieTickets.com staff and previous consumers.

7 questions answered
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Question:

Can i use movieticket.com on a cinemark theatre (fandago site)?

Answer:

I just spoke with Fandango Customer Service. We are connected to Movietickets.com but they do not honor Movietickets.com gift cards. Fandango has their own gift cards and you must contact Movietickets.com to activate. I also just called Sam's and the guy that answered the phone stated to call Walmart at 1-800-Walmart. So, I called Walmart at the 800# and spoke with lady by the name of, Madori, she stated that Sam's has their own Customer Service phone # 888-746-7726. Andrew at Sam's 800# stated to go to Sam's Customer Service desk and they will look up your purchases. If you purchased the gift cards within the last 3 years they will refund your money. Andrew stated that they will look at removing the gift cards from on-line and in store purchases. :)

By Annette L.
See more answers (3)
Question:

Trying to use movietickets.com gift card on fandago but, having issues. i verified the card # is valid and has a balance of $25 .

Answer:

You have to process the purchase through movietickets.com instead. PS When I followed the web address printed on the back of the card, there was a "404 error," but if you simply type "movietickets.com" without all of the extra stuff, it works perfectly.

By Joan R.
Question:

Answer:

Call Fandango and ask them. Many people are saying movietickets.com gift cards do not work on Fandango. I wish you luck.

By Anthony D.
Question:

Why does it not allow me to use my movie tickets.com gift card?

Answer:

Try redeeming it through MovieTickets.com website. Select the movie, the showing you'd like and then check out as a guest. Look for the movietickets.com card option at check out. If you have a free Stubs member number, enter that as well to waive the convenience fee. Hope that helps!

By CAgirl i.
Question:

Yes how do i use my gift card with fandago. i got movietickets.com gift cards from a friend but when i try to use it on fandago it doesn't work

Answer:

You have to use it on movietickets.com instead. When I tried the website as printed on the back of the gift cards, it says "error 404," but when I simply typed "movietickets.com" without the extra stuff, it worked perfectly.

By Joan R.
Question:

I need a refund please. how do i move forward - bought tickets for wrong day

Answer:

You won't get crap. You'll be lucky to hear from these scammers again. Sorry.

By April S.
Question:

I got a gift card from a student and just scratched off the back. the site says i have a $0 balance. it's a brand new card! never used! that can't be

Answer:

They are a fraud company. Contact your state attorney generals office and tell them what's happened to you. I know I am.

By April S.

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