I bought a gift card multi-pack at my favorite big warehouse retailer. Went to use one today and discovered the cards have no PIN and therefore do not work on the Fandango site to buy tickets and there appears to be no other way to redeem them... epic rip off! Found no help searching online resources that might offer resolution. Its like this issue is top secret. To add insult to injury, the Fandango "help" link is so incredibly backed up (no surprise), I gave up after waiting 43 minutes for live chat assistance. Yep, I was that determined to resolve... however, "chat help" was a no show. NOT A FAN. Never "donating" my $ by default for these again.
I received two gifts cards as a birthday present. Both for $25.00. One card worked, the other did not. I contacted movietickets.com and they asked for pictures of both sides of the bad card. I sent what they asked for and they replied a few days later telling me that they tried the card and it worked. When I tried using the card again, it didn't work. I contacted them again and my email was returned ''undelivered'' by *******@movietickets.com.
I'm not trying anymore. They stole $25.00 from my friend and then ghosted. I'm telling everyone who will listen NOT to buy their gift cards.
I kept the emails in case they attempt to deny what they've done.
This business is straight up fraud. They steal your money and you get nothing. You can't get anyone to answer the phone as it's a recording and then the recording asks you to message their customer service department. It's criminal what's going on. Straight up fraud. I am contacting my state attorney generals office. I'm out $50 bucks don't you be. Be smart, don't give a dime to the slime of a business.
So I purchased 4 of these gift cards from Sams club. It's a scam. Do not purchase! I went on the site, followed directions and it gives me an error message "This card is no longer valid" on all four cards. I've reached out to Sams and they won't help me because it's a 3rd party vendor, I wish I would have read these reviews prior to my purchase, If Sam's club can't honor my refund, then why are they even selling them!
Buying movietickets.com gift cards are a scam. You can NOT redeem them. There is no way to dispute, redeem or anything. If you buy one for someone they will be extremely disappointed because they will never get to use them.
Not only did I have to download the app it cost me $25.30 to see for two tickets that should have cost $20. Gift card has 27 numbers to input perhaps the worst idea of a gift card anyone could give some one.
I read several reviews, most all were negative. I found one that was positive, so I tried paying for my movie tickets with the movietickets.com gift card. The website said my card number was invalid. There goes $50 down the drain!
I'm having the same issues as everyone else with movietickets.com gift cards.
Here is the real issue, they were bought by fandango in 2017, and have pushed their tickets purchasing over to fandango. Movietickets.com is nothing more than a landing page that redirects to fandango. The problem is that fandango does not honor these gift cards when they absolutely should. Bombard fandango with support emails until they fix it.
I received 2 gift cards as a gift and like everyone else says since they are part of fandango you can't use movietickets gift cards on fandango. Movietickets, fandango and sams club who the gift cards came from should all be ashamed to let this scam go on.
It is the worst gift card I've ever bought... you call their 800 you will have an automated message telling you to email no phone calls and they don't even bother to mention the email address
They over charge the prices of the tickets so it is cheaper to buy it from the theatre
Will never use this stupid gift card what so ever
So the people who claim you cant redeem these are incorrect. Its fairly easy but anyone giving this prepaid "discount" a positive review apparently can not do basic math. Sam's Club also should be called out on this as well. If you pay $40 to Sam's you get $50 credit for movietickets.com then you go to the website to redeem. The tickets are typically a little higher priced than at the theater BUT then they tack on a "convenience fee" of $1.70 per ticket. Sooo 8 tickets purchased at the theater for a $6.25 afternoon matinee at the box office was exactly $50 BUT going through the scam prepaid discount deal it winds up being $65.84! What a serious waste of time and money. There should be a class action lawsuit agaist such dishonest practices.
Rec'd two $25.00 gift cards and unable to use as Fandango does not honor gift cards from Movietickets.com. Fandango and Movietickets.com should be ashamed of themselves as they are ripping people off. Dirt Bags
Can only use the gift card if ticket total is < gift card amount. You FORFEIT the remaining cash on the card. On top of that, you pay over $3 per ticket in convenience fees. Web site very tricky and drops gift card to get you to pay with a credit card. Do NOT enter CC info here.
Not something I would every purchase to give to someone. Purchased at Sams Club, was supposed to be for a particular local theater. After checkout received these movie.com cards. Fees are outrageous, pitiful. Stay away from movietickets.com
The website is one of the worst sites I have had to deal with. Charges "Convenience fee" per ticket (makes it more expensive than buying it at the theater itself). Do not support or tolerate a business like this.
PLEASE stay away from this company. Just had experience trying to explain my card number not readable after scratching off. Customer Service issued a tough luck, cannot help. $25 down the drain. Even if I did finally guess the number, I would be forced to pay their fees and ticketing policies much HIGHER than just buying a ticket at my theater. Their price $10.20 + $1.35. My walk up price $7.50 Same show. Same time. Very deceptive gift card. STAY AWAY! RUN AWAY! Notify any store that carries this card of the scam.
Like all the other reviewers I got one of these $25 cards which cannot be redeemed either online (code rejected) or at the theater. Calling the 888 number gets a recording and messages cannot be left (voice mailbox full). Next step is the Better Business Bureau.
I have never been hung up on twice by the same company. No supervision on one of the busiest weekend for movies. Charged my credit card twice and told me they cant issue a refund. Asked to speak with a supervisor and was informed they would get back to me on Tuesday next week.
Being in customer service for many years I would be firing a lot of their operators and I don't say that lightly, they are truly nothing but gate keepers for the higher ups. Pathetic...
Movietickets.com gave a disclaimer online that stated before buying my ticket that I could make changes to my order so long as the movie had not played yet. Now I get an email back saying no changes to my order can be made and purchase I made was final.
I tried calling their 1 *******457 number and all it does is give me a recording saying to email them my concern. There is no human connection. This company is a scam.
Please don't support this fraudulent company people
Save your selves from the trouble it puts people through over movie tickets
I bought $100 worth of gift cards at Costco for $75 and the online purchase option does not work. I tried 2 different occasions, with multiple attempts and cannot get the promo code to work. When calling I was on hold for 10+ minutes only to be told the system is down & they could not help me buy them over the phone either. Then I was hung up on. This is a total rip off and scam. Don't buy them.
Overview
MovieTickets.com has a rating of 1.6 stars from 164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MovieTickets.com most frequently mention customer service, gift card and convenience fee. MovieTickets.com ranks 210th among Movie sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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