MyPerfectCV FAQ | Sitejabber

Question:

Is it free ? Is it free ?

Answer:

Why are you changing my friend who paid for my cv now I found out you taking £15 pound a month out i want it stopped right now

By John m. over a year old

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Question:

How do i cancel my account? thanks How do i cancel my account? thanks

Answer:

I actually tried to do this online... and YOU CAN'T - there is no option to cancel, only upgrade! It states to make changes to your subscription, contact them. Well that didn't work either as I was on hold for half an hour before an automated message told me to leave a message. Come on, if you're providing an online service, make sure that what you say you can do, is actually available to do so! Very poor...

By david B. over a year old

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Question:

How do i cancel my account!!!!! very angry customer. your phone numbers do not work, no e-mail address. scam? How do i cancel my account!!!!! very angry customer. your phone numbers do not work, no e-mail address. scam?

Answer:

Hi Mary, I will be more than glad to assist you. You may send an email at CustomerService@MyPerfectCV.co.uk Thank you!

By Andy G. over a year old

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Question:

Could you please refund me the money you have taken from my account as soon as possible. it equates to£71.40... a lot of money for me and my husband who is also looking into this big problem. i did not subscribe to this service at any time, just the one off payment of £1.95. mrs m d cheesman... be in touch very soon? Could you please refund me the money you have taken from my account as soon as possible. it equates to£71.40... a lot of money for me and my husband who is also looking into this big problem. i did not subscribe to this service at any time, just the one off payment of £1.95. mrs m d cheesman... be in touch very soon?

Answer:

You're lucky we were scammed for £800 can't believe we missed it all this time

By Alan M. over a year old

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Question:

I want to canciel my subscription I want to canciel my subscription

Answer:

Hi! We are sorry to hear that you have decided to cancel your subscription. Nevertheless, we hope you achieved your career goals using the help of our resume builder. As for the cancellation, you may proceed with it by simply sending us an email to customerservice@myperfectcv.com. You must include your full name and account ID or email address used to create the account so that we can access your account. You can also process your cancellation by contacting us via phone. Lastly, you can proceed with your cancellation by logging in to your account, heading into Settings, then Subscription and Cancel. We hope that this helps you, and if not, don't hesitate to contact us again. We will be pleased to assist you with anything you need. Have a great day!

By Veronica L. over a year old

Question:

Hi, i have gone through your cv and cover letter making, i liked it very much, i have some doubts in the payment section, can u provide watsup number. Hi, i have gone through your cv and cover letter making, i liked it very much, i have some doubts in the payment section, can u provide watsup number.

Answer:

Hello! Thank you for reaching our to us! Please contact us through here https://www.myperfectcv.co.uk/contact-us so we can guide you through the payment process.

By Veronica L. over a year old

Question:

Hi i would like to know monthly fees kindly inform to me Hi i would like to know monthly fees kindly inform to me

Answer:

Hello! At MyPerfectResume, we offer a free basic access account that lets you download a plain text version using our examples and tips. However, if you want to print, download or email a professionally formatted document, you must subscribe to our premium access account. If you decide to subscribe to our premium access, know that we offer a 100% money-back guarantee for our 14-day trial if you are not fully satisfied with our products and service. Please feel free to contact us through this link https://www.myperfectresume.com/contact-us so we can explain specific prices and plans. Have a great day!

By Veronica L. over a year old

Question:

Hi i need cancel my perfect cv also want all my money thats owed 2 me Hi i need cancel my perfect cv also want all my money thats owed 2 me

Answer:

Hi, Karen, Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK

By Yashira H. over a year old

Question:

I was about to sign up the 14 day offer so glad i didnt. you guys are robbers, had this done to me before, thanks to public i know not to go near you I was about to sign up the 14 day offer so glad i didnt. you guys are robbers, had this done to me before, thanks to public i know not to go near you

Answer:

Hi, Lisa, Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK

By Yashira H. over a year old

Question:

How do you claim a full refund for all chargers and has anyone got a trading address for the company? How do you claim a full refund for all chargers and has anyone got a trading address for the company?

Answer:

Hi, Stephen Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK

By Yashira H. over a year old

MyPerfectCV Questions & Answers

Is it free ? Is it free ?

How do i cancel my account? thanks How do i cancel my account? thanks

How do i cancel my account!!!!! very angry customer. your phone numbers do not work, no e-mail address. scam? How do i cancel my account!!!!! very angry customer. your phone numbers do not work, no e-mail address. scam?

I want to canciel my subscription I want to canciel my subscription

Hi i would like to know monthly fees kindly inform to me Hi i would like to know monthly fees kindly inform to me

Hi i need cancel my perfect cv also want all my money thats owed 2 me Hi i need cancel my perfect cv also want all my money thats owed 2 me

I was about to sign up the 14 day offer so glad i didnt. you guys are robbers, had this done to me before, thanks to public i know not to go near you I was about to sign up the 14 day offer so glad i didnt. you guys are robbers, had this done to me before, thanks to public i know not to go near you

How do you claim a full refund for all chargers and has anyone got a trading address for the company? How do you claim a full refund for all chargers and has anyone got a trading address for the company?

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