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NAPA Auto Parts Questions & Answers

193 reviews
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Here’s what consumers have asked with answers from NAPA Auto Parts staff and previous consumers.

3 questions answered
100% answered in 1 day
Question:

Is napa auto parts a scam or a legit company?

Answer:

A very legit company that has for decades treated me very well.

By Mark P.
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Question:

What made you choose napa auto parts over similar businesses?

Answer:

I thought they were a reputable business but I was wrong they are crooks and don't honor their warranty's.

By William S.
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Question:

Can you share a success story using napa auto parts?

Answer:

Fuel pump for classic roadrunner didn't last 50 miles. I suppose 'success' is lucky i didn't eat a $100 wrecker fee. It never started cold without primer until i replaced the new NAPA fuel pump with another new NAPA fuel pump. At least it starts easy now when cold. After doing job twice. The chevy truck has been yard art for two years, as i don't really have time to do every job repeatedly. The store has the used broken part they charger me $300plus for. This isn't a success story, it's a story of failure, no honor or honesty in store, and non-existent quality control.

By victor r.
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Question:

Hi are the drive shafts reconditioned or new

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  • What is the return policy?
  • Where is the company located?

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