22406987 and 21631251 both orders have not been delivered and cannot be tracked what is going on?

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22406987 and 21631251 both orders have not been delivered and cannot be tracked what is going on?

asked by Georgina A. on 1/6/17

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Newchic N. [NewChic Rep] · Answer 1 · 2017-01-12T05:59Z

Newchic N. [NewChic Rep]

on 1/12/17

Dear Georgina A.,

Dear Georgina,

Your order 22406987 was shipped on 2016/12/23. It usually takes 7-25 business days (weekends and holidays are not included) to be delivered. You can track your order here. http://www.17track.net/en/track?nums=RS511183440CN.

Your order 21631251 was shipped on 2016/12/11. Sometimes, the item may be slightly delayed because of customs clearance, holidays or bad weather. If you havent received your item within the estimated time, please contact us by Live chat or service@newchic.com.

Hope you can receive your order asap.

Best regards,

Newchic team.

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22406987 and 21631251 both orders have not been delivered and cannot be tracked what is going on?

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