asked by
on 4/17/21Hi, customer
Thanks for placing the order on Newchic.
We are sorry to hear that. Please log in Newchic account and check order status in Newchic website: My Account -- View Orders--My Orders--Order Details
https://www.newchic.com/account/orderlist.html Also, you can contact us via vipservice@newchic.com and give us your order information. We will check it for you. Thanks.