Yes, please don't worry. Your order 44020992 was shipped by Air Parcel Register on 2018/3/16.
The tracking number is LS824134281CN.
You can track your order here: http://www.17track.net/en
Sometimes, the tracking information may be updated slowly by the logistics company but it is still in transit.
If you experience any delays in tracking updates, we recommend you check the estimated delivery time.
Shipping methods and delivery time: https://www.newchic.com/shipping-methods-hc160.html
If your order has not arrived within our estimated time, please contact us. We are sorry for the inconvenience caused. Hope you get your parcel soon. Thanks for your understanding.