Have waited for over 5 weeks for my order. Still have not received

asked by Greg D. on 2/1/17

1 Answer
Thumbnail of user newchicn

Dear Greg,

Sorry for the delay of the item. Sometimes, there are uncontrolled factors that may cause longer time to deliver. We are trying to improve our shipping service as well. If there are any problems of order, please contact us via Live chat or service@newchic.com and we will do the best to help you. Hope you can receive your order asap.

Best regards,

Newchic team.

Helpful  (0)

Add your answer

Ask a question

Get answers from the NewChic staff and other customers.

Have a question about
NewChic?
Post Review