Hi, I just did a search for my order and it says "Processing" in one area and "back order" in another.

It didn't say back order when I purchased.

asked by joseph m. on 11/1/17

1 Answer
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Sorry for the inconvenience. Some products in our store are in great demand and between placing your order and packaging it, the stock may have run out. But we have pushed to get them back in stock. As soon as the products are in stock, the parcel can be dispatched at first. When your order was shipped, you will receive an email from our system.

For the out-of-stock items, we have marked the words like "Expected restock on 8th December 2016" or "Usually dispatched in 10-15 business days" on the product page. You can find it between the title and the price when you choose the size and color. Please consider that the estimated restock date should just be used as a reference.

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