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on 1/13/19Hi, DOUG G. Please don't worry. Usually the package will be delivered on time. But in some rare cases, the delivery may be subject to slight delays due to complicated freight release or customs clearance procedures. If you still have not received it after the estimated delivery time beginning from the shipping date (https://www.newchic.com/shipping-methods-hc160.html), please contact your post office or you may contact us too. https://www.newchic.com/Contact-Us-hc10.html If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7. Thanks.