Hi, my order number is 250003095, its status is back order. When I had placed the order both products were in stock. Please explain! explain why is my order is not being shipped yet. It's been more than 20 days now

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Hi, my order number is 250003095, its status is back order. When I had placed the order both products were in stock. Please explain! explain why is my order is not being shipped yet. It's been more than 20 days now

asked by Anubha G. on 3/10/17

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Newchic N. [NewChic Rep] · Answer 1 · 2017-03-16T02:42Z

Newchic N. [NewChic Rep]

on 3/16/17

Dear Anubha,

For the out-of-stock items, we have marked the words like "Expected restock on 8th December 2016" or "Usually dispatched in 10-15 business days" on the product page. If you don't want to wait, please contact us, we will arrange the refund for you.

Any questions, please contact us by live chat or service@newchic.com. Thank you.

Best regards,

Newchic team.

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Hi, my order number is 250003095, its status is back order. When I had placed the order both products were in stock. Please explain! explain why is my order is not being shipped yet. It's been more than 20 days now

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