asked by
on 7/21/18Hi, Terri C.
The original order 50878840 has been split into order 51605846 and order 51605850 due to different warehouse. We have also informed you in details via your registered email address. Please kindly check your spam/email later.
Both the sub-orders have been shipped out.
Your sub-order 51605846 was shipped by Air Parcel Register on 2018/7/9 with tracking number LY419112375CN.
Your sub-order 51605850 was shipped by Air Parcel Register on 2018/7/11 with tracking number LY431328313CN.
You can visit the website below to view all shipping methods and their delivery times.
https://www.newchic.com/shipping-methods-hc160.html
Also, you can find more details in your Newchic account - View Order - My Order - Order Tracking.
Hope you can receive your order ASAP.
Further assistance, please kindly contact us.
If on computer:
https://www.newchic.com/Contact-Us-hc10.html
If on phone:
https://pwa.newchic.com/customer-service
We hope you get your order soon. Thank you.