Hi, Janet K. Sorry for the inconvenience. You can change the language. Meanwhile, please kindly select your country first.
If website on computer, you can change into your preferred language/currency on the upper right-hand corner of every page.
If website on phone or APP, you can change it in the bar of language/currency on the upper left-hand corner of the homepage/account.
For any further information or assistance, please feel free to contact us. Below is the link to submit your request with reply in 24 hours by email.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do our best to assist you. Thank you.