Hello, could you please sent me the order number or the email address you made the order to me, that I can help you check the status of your order.

We kindly suggest that you can check your Newchic account, you can get the order details there if you placed the order on Newchic.

You can track order in Newchic website: My Account -- View Orders--My Orders--Order Details
https://www.newchic.com/?com=account&t=orderlist&orderStatus

Or you can contact our customer service. Https :// www.newchic. Com/Contact-Us-hc10. Html. Our customer service try their best to offer you more details. Thank you.