I have placed a order with you over 3weeks ago for a backpack hand bag I have lost the order email with the number on it and I have not received it

asked by Rosalindrosalind C. on 12/1/17

1 Answer
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Sorry for the inconvenience. In your case, could you please contact us and offer us your email address you log in Newchic account and made the order, so that we can help you check the status of your order. https://www.newchic.com/Contact-Us-hc10.html Besides, The delivery time depends on the countries and the shipping methods. https://www.newchic.com/shipping-methods-hc160.html. Also, you can log in Newchic account and check order status in Newchic website: My Account -- View Orders--My Orders
https://www.newchic.com/?com=account&t=orderlist&orderStatus Thanks.

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