I live in Japan and would very much like to order things from NewChic, but my own experience with companies in China is bad. How can I get a guarantee

asked by EJ N. on 12/21/17

1 Answer
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Every order from Newchic has a 14-day return or refund guarantee. This entitles you to claim a refund or replacement within 14-days of receiving your items. To make a claim, please follow one of the options in the return and refund policy. Here is the return policy. https://www.newchic.com/return-and-refund-hc162.html. You can get all the details there.
And please contact our customer services as below before returning. https://www.newchic.com/Contact-Us-hc10.html Thanks.

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