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on 12/21/17Every order from Newchic has a 14-day return or refund guarantee. This entitles you to claim a refund or replacement within 14-days of receiving your items. To make a claim, please follow one of the options in the return and refund policy. Here is the return policy. https://www.newchic.com/return-and-refund-hc162.html. You can get all the details there.
And please contact our customer services as below before returning. https://www.newchic.com/Contact-Us-hc10.html Thanks.