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on 12/6/18Hi, David G. Sorry for the inconvenience caused. Here is the link about the shipping methods and estimated delivery time. https://www.newchic.com/shipping-methods-hc160.html Please kindly refer to the shipping method you chose and the country. If your order has not arrived within our estimated time, please contact us or you might contact the local post office. Here is the link. https://www.newchic.com/Contact-Us-hc10.html Hope you get your parcel soon. Thanks in advance.