I placed an order and never received it. The order number you guys gave me is 19448924

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I placed an order and never received it. The order number you guys gave me is 19448924

asked by Annie A. on 11/7/16

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Newchic N. [NewChic Rep] · Answer 1 · 2016-11-09T06:36Z

Newchic N. [NewChic Rep]

on 11/9/16

Dear Annie A.

Sorry for the delay, we started to send the parcel 19448924 on 18. October, now it should arrive, would you please contact with local post office to check it? You can use the number A00042161005067B

We are sorry but we can not track it, standard shipping doesn't have tracking number.

If you can not get it in the post office, please contact us directly: http://www.newchic.com/Contact-Us-hc10.html We can re-send the product or return the money to you.

Best regards.
Newchic team

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I placed an order and never received it. The order number you guys gave me is 19448924

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