asked by
on 2/23/17Dear Gwen,
You can check the estimated time of arrival here. http://www.newchic.com/shipping-methods-hc13.html. Please check your Newchic account, you will get the order details. Sometimes, there are uncontrolled factors that may cause longer time to deliver. Also, you can contact us by live chat or service@newchic.com. We will check it for you. Hope you can receive your item asap.
Best regards,
Newchic team.