Sorry, usually the confirmation email will be sent to your registered email address. Please check your email, spam included, as it may be there. If the payment method is PayPal, the Newchic registered email address should be PayPal email address.
Also, you can log in Newchic account and check order status in Newchic website: My Account -- View Orders--My Orders(--Order Details/Order Tracking). https://www.newchic.com/account/orderlist.html
If you still can not find your order, please contact us and give us more details. https://www.newchic.com/Contact-Us-hc10.html We will check it for you. Thanks.