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on 1/2/19Hi, susan h. Thanks for your contacting. After checking, order # 59198751, the order is not yet cancelled and in your case, please re-confirm if you want to cancel the order. https://pwa.newchic.com/customer-service Or please kindly try to open the email and select your preference option as we have also informed you in details via your registered email address. Please kindly check your spam/email later. Thanks in advance.