asked by
on 8/18/18Hi, Hanzi v.
Newchic is a reliable company. Many customers have placed the order on Newchic who received the items and love them as well.
After you placed the order, you can log in Newchic account and check order status: My Account -- View Order -- My Order -- Order Tracking. Here is the link. https://www.newchic.com/account/orderlist.html
For further assistance, please contact the customer service and tell us your order number.
If access via the computer:
https://www.newchic.com/Contact-Us-hc10.html
If access via mobile/phone:
https://pwa.newchic.com/customer-service
We will try our best to offer you a best solution. Thank you.