My new shoes are too small. There is no paperwork with any order number. How do I return them?

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My new shoes are too small. There is no paperwork with any order number. How do I return them?

asked by Nancy S. on 10/1/16

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Newchic N. [NewChic Rep] · Answer 1 · 2016-10-02T07:32Z

Newchic N. [NewChic Rep]

on 10/2/16

Dear Nancy S.

For the size problem, please send the photo to http://www.newchic.com/Contact-Us-hc10.html
Our service will give you the best solution in 48 hours.
Maybe you can send us the photo of the declaration or the package?

Best regards.
Newchic team

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My new shoes are too small. There is no paperwork with any order number. How do I return them?

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