Hi, jERRY K.
Your order # 51807961 was shipped on 2018/7/18 by air mail without a tracking number since you choose Flat Shipping as the shipping method in your order. We have also informed you in details via your registered email address. Please kindly check your spam/email later.

You can visit the website below to view all shipping methods and their delivery times.
https://www.newchic.com/shipping-methods-hc160.html (holidays and weekends are not included)
Also, you can find more details in your Newchic account - View Order - My Order.

On rare occasions it may take longer than this, please contact us if it has not arrived within the estimated time.
If access via the computer:
https://www.newchic.com/Contact-Us-hc10.html
If access via mobile/phone:
https://pwa.newchic.com/customer-service
We hope you get your order soon. Thanks in advance.