asked by
on 8/20/18Hi, Linda C.
Yes, both of your orders have been shipped out on 2018/8/15. You are also be informed in details via your registered email address. Please kindly check your spam/email later.
And the delivery time depends on the countries and the shipping methods. Please kindly check the below link. https://www.newchic.com/shipping-methods-hc160.html
Also, you can find more details in your Newchic account - View Order - My Order.
On rare occasions it may take longer than this, please contact us if it has not arrived within the estimated time.
If access via the computer:
https://www.newchic.com/Contact-Us-hc10.html
If access via mobile/phone:
https://pwa.newchic.com/customer-service
We hope you get your order soon. Thanks in advance.