Why has NewChic not responded to my two emails about returning an item? Also, why are the phone numbers you've posted invalid?

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Why has NewChic not responded to my two emails about returning an item? Also, why are the phone numbers you've posted invalid?

asked by Alyssa S. on 2/7/18

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Newchic N. [NewChic Rep] · Answer 1 · 2018-02-07T09:41Z

Newchic N. [NewChic Rep]

on 2/7/18

Sorry. We usually reply to your email in 24 hours ( weekend: 48 hours). If you didnt receive our email, could you please check your spam? Maybe the email was there. About the phone numbers, please note that the Office time is 9:00am to 6:00pm GMT + 08:00 as we are located in China. https://www.newchic.com/Contact-Us-hc10.html We will do the best to help you. Thank you.

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Why has NewChic not responded to my two emails about returning an item? Also, why are the phone numbers you've posted invalid?

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