Why is there not a phone line too speak to a live person

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Why is there not a phone line too speak to a live person

asked by Linda B. on 7/17/18

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Newchic N. [NewChic Rep] · Answer 1 · 2018-07-18T03:40Z

Newchic N. [NewChic Rep]

on 7/18/18

Hi, Linda B.

We are sorry for the inconvenience.

If you have any doubts, please feel free to contact us and give us more details.
If on computer:
https://www.newchic.com/Contact-Us-hc10.html
If on phone:
https://pwa.newchic.com/customer-service
Typical response time is 24 hours.

If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
Phone: +00852 -81931379
Please note that the Office time is 9:00am to 6:00pm GMT + 08:00

Best regards,
Newchic team

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