NewChic Questions & Answers

We are located in China and we offer online shopping. Usually we ship form Chinese warehouse. The delivery time depends on the countries and the shipping methods. When you placed the order, you can get the estimated delivery time on checkout page. Total Delivery Time = Processing Time + estimated Shipping Time. Business/Working day is not included holidays and weekends. https://www.newchic.com/shipping-methods-hc160.html P[lease click the link and you will get more details.

Yes, Here is the our website: http://www.newchic.com/ You can see the catalogs there. You can also click this link to our website to enter the key words with the product name and find the item you want. Then go to the product page to get all the detailsprices/size included. If you don't know how to place your order, here is the new user guide: https://www.newchic.com/new-user-guide-hc154.html.

Sorry. Due to a high flow of customers or cache, you might notice some unusual information on our website. We suggest you change another browser and try again. And make sure you did not install any app to block pop out windows. If still fail, You can download the APP on the right bottom of Newchic website. https://www.newchic.com or download APP here https://www.newchic.com/AppDownload.html Any questions, please contact us. https://www.newchic.com/Contact-Us-hc10.html. We will do the best to help you. Thanks.

Sorry. When you placed the order, you can get the estimated delivery time on checkout page. You can choose your preferred shipping method on the Order Information page during the checkout process. The delivery time depends on the countries and the shipping methods. Total Delivery Time = Processing Time + estimated Shipping Time. Weekends and holidays are not included. Business/Working day is not included holidays and weekends. https://www.newchic.com/shipping-methods-hc160.html Please kindly check it here.

Yes, we are always trying to offer our customer the shoes with the high quality. You can see the material of the shoes in the description of the product page. If you have any doubts about the product or your order, please feel free to contact us and give us more details. https://www.newchic.com/Contact-Us-hc10.html We will do the best to help you. Thank you.

Sorry for the inconvenience. In your case, could you please contact us and offer us your email address you log in Newchic account and made the order, so that we can help you check the status of your order. https://www.newchic.com/Contact-Us-hc10.html Besides, The delivery time depends on the countries and the shipping methods. https://www.newchic.com/shipping-methods-hc160.html. Also, you can log in Newchic account and check order status in Newchic website: My Account -- View Orders--My Orders https://www.newchic.com/?com=account&t=orderlist&orderStatus Thanks.

We can ship to Ireland. Here is the return policy. https://www.newchic.com/return-and-refund-hc162.html. You can get all the details. And please contact our customer services as below before returning. https://www.newchic.com/Contact-Us-hc10.html We will check it carefully and then offer you a reasonable solution according to the return policy. Thank you.

The delivery time depends on the countries and the shipping methods. Total Delivery Time = Processing Time + estimated Shipping Time. Weekends and holidays are not included. https://www.newchic.com/shipping-methods-hc160.html Once your order has been shipped, you will receive an email update via your register email address. Also, you can log in Newchic account and check order status in Newchic website: My Account -- View Orders--My Orders. https://www.newchic.com/?com=account&t=orderlist&orderStatus Thanks.

We are located in China and we offer online shopping. Any questions, please contact our customer service. https://www.newchic.com/Contact-Us-hc10.html. We will do the best to help you.

Sorry for the inconvenience. The order 38594998 is out of stock currently. And we have sent you the details via your Newchic registered email address. Please kindly check, spam included as it may be there. Also, you can log in Newchic account and check order status in Newchic website: My Account -- View Orders--My Orders. Any questions, please contact our customer service. https://www.newchic.com/Contact-Us-hc10.html. We will do the best to help you.