One Kings Lane Questions & Answers

Question 1

Question:

Is it safe to purchase vintage jewelry from okl? how do i know i will actually receive the item? i see people discussing how they ordered things that did not exist? if that happens, if i order and the item is no longer available, will i get the credit for the purchase price back? Is it safe to purchase vintage jewelry from okl? how do i know i will actually receive the item? i see people discussing how they ordered things that did not exist? if that happens, if i order and the item is no longer available, will i get the credit for the purchase price back?

Answer · 2015-07-09T08:19Z

Answer:

No, no, no! Save your money and buy directly from the vendor. You might want to check out Gilt. They are transparent and good pricing too.

By joyce l. over a year old

See more answers (6)

Question 2

Question:

I returned an item in late october (fedex'ed on oct. 26,2015) and followed all stated procedures. i just checked my credit card statements (january 11,2016) and found that the return was never credited. is this common practice for one kings lane? i called customer service and they said that they did receive it and will credit it (like it was an oversight), but it's been more than two months! i'm pretty sure that if i hadn't called, i would never have gotten the refund. is this a common practice? I returned an item in late october (fedex'ed on oct. 26,2015) and followed all stated procedures. i just checked my credit card statements (january 11,2016) and found that the return was never credited. is this common practice for one kings lane? i called customer service and they said that they did receive it and will credit it (like it was an oversight), but it's been more than two months! i'm pretty sure that if i hadn't called, i would never have gotten the refund. is this a common practice?

Answer · 2016-07-16T05:33Z

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Question 3

Question:

I have a vintage brass telescope like the one you had@$259. but sold out. what would it be worth for me to sell? also do you buy? I have a vintage brass telescope like the one you had@$259. but sold out. what would it be worth for me to sell? also do you buy?

Answer · 2015-05-28T10:23Z

Hi Janice, We are flattered to hear you would like to join our team as a vendor on our site. To begin the process, please fill out our vendor application. It is located at the bottom of our website under the "Become a Vendor" tab. You can also access this information by clicking on the following link: https://www.onekingslane.com/vendor-application. For any additional questions or concerns about becoming a seller here at One Kings Lane, feel free to email us at vendorinquiries@onekingslane.com Kind Regards,

Question 4

Question:

I am looking to furnish my new home with your products and requested that u send fabric swatches and offered to pay with no response. please advise I am looking to furnish my new home with your products and requested that u send fabric swatches and offered to pay with no response. please advise

Answer · 2019-11-15T10:01Z

Our Customer Care team will be happy to request swatches for you! Please email your shipping address as well as the Product Names and SKUs to sschaffer@onekingslane.com.

Question 5

Question:

I have emailed one kings lane twice. my order said "guaranteed" delivery in 3 weeks......... ( 21 days is what it said) . it has been 23 days now... I have emailed one kings lane twice. my order said "guaranteed" delivery in 3 weeks......... ( 21 days is what it said) . it has been 23 days now...

Answer · 2019-01-25T08:09Z

Our Customer Care team can look into this for you! Please contact cfloyd@onekingslane.com.

Question 6

Question:

I ordered 3 copters on the 25th and have emailed wondering when it will be shipped and no one is responding. I ordered 3 copters on the 25th and have emailed wondering when it will be shipped and no one is responding.

Answer · 2015-12-03T12:37Z

Hello John, Our apologies for the inconvenience. Our Customer Care team would like to look into this for you - please reach out to them directly at customerassistance@onekingslane.com.

Question 7

Question:

Where can i get info on becoming a vendor?

Answer · 2015-05-28T10:24Z

Hi Matthew, To being the vendor application process, please visit the following link: https://www.onekingslane.com/vendor-application. For any additional questions or concerns about becoming a seller here at One Kings Lane, feel free to email us at vendorinquiries@onekingslane.com.

One Kings Lane Questions & Answers

I have a vintage brass telescope like the one you had@$259. but sold out. what would it be worth for me to sell? also do you buy? I have a vintage brass telescope like the one you had@$259. but sold out. what would it be worth for me to sell? also do you buy?

I am looking to furnish my new home with your products and requested that u send fabric swatches and offered to pay with no response. please advise I am looking to furnish my new home with your products and requested that u send fabric swatches and offered to pay with no response. please advise

I have emailed one kings lane twice. my order said "guaranteed" delivery in 3 weeks......... ( 21 days is what it said) . it has been 23 days now... I have emailed one kings lane twice. my order said "guaranteed" delivery in 3 weeks......... ( 21 days is what it said) . it has been 23 days now...

I ordered 3 copters on the 25th and have emailed wondering when it will be shipped and no one is responding. I ordered 3 copters on the 25th and have emailed wondering when it will be shipped and no one is responding.

Where can i get info on becoming a vendor?

I saw that my order was released, but indications of estimated delivery date

Can’t see your question? Ask to get answers from the One Kings Lane staff and other customers.

One Kings Lane Questions & Answers

I have a vintage brass telescope like the one you had@$259. but sold out. what would it be worth for me to sell? also do you buy? I have a vintage brass telescope like the one you had@$259. but sold out. what would it be worth for me to sell? also do you buy?

I am looking to furnish my new home with your products and requested that u send fabric swatches and offered to pay with no response. please advise I am looking to furnish my new home with your products and requested that u send fabric swatches and offered to pay with no response. please advise

I have emailed one kings lane twice. my order said "guaranteed" delivery in 3 weeks......... ( 21 days is what it said) . it has been 23 days now... I have emailed one kings lane twice. my order said "guaranteed" delivery in 3 weeks......... ( 21 days is what it said) . it has been 23 days now...

I ordered 3 copters on the 25th and have emailed wondering when it will be shipped and no one is responding. I ordered 3 copters on the 25th and have emailed wondering when it will be shipped and no one is responding.

Where can i get info on becoming a vendor? Where can i get info on becoming a vendor?

I saw that my order was released, but indications of estimated delivery date

Are there customer reviews for items purchased on okl?

Is this a website where i can sell my items i sell vintage and midcentury furniture?

Can’t see your question? Ask to get answers from the One Kings Lane staff and other customers.

Where can i get info on becoming a vendor?