Payoneer

I believe that each and every service oriented company should have good customer support. Payoneer customer service really helps me to reach my goals and solve issues once they arise. Very much appreciated you ongoing support and care guys! Always proud and happy to user Payoneer products in my daily business life.

I had an issue trying to register with payoneer, my service operator identified the problem, figured out a customized solution and cleared the way for my journey to success. If it worked for me, you know the rest.

Had a good experience of communication with representatives. They were very attendant and helpful. Although, I felt the process of my account approval started only from the moment I gave a call. Long awaiting, would be great to make a process of approval more convenient and faster for clients.

I had an excellent customer service experience. The representative was polite, attentive, and knowledgeable. She addressed my concerns thoroughly and ensured I understood all the details. Their professionalism and willingness to help make the process smooth and enjoyable. I truly appreciate their support!

I've been using Payoneer for 2 years and it has been very convenient and safe for me to do business and I want to thank Payoneer for it's amazing service. The platform is simple and easy to navigate and the customer service to efficient. Keep up the great work!

I had some issues with my requested documents not being approved so i called the center and was given first hand instructions on what documents were required and correct format etc to upload
I was very apprecited and got the relevant approvals within a 24hr period

I opened my Payoneer account and not getting g the receiving payments. I called and Diego resolved it in 2 seconds.
Hopefully this will be my only interaction.
Also, I was all week frustrated with tha FAQ and support center. And Diego resolved it in a quick and very afable call.

I lost my card, and the customer service guy was so fast with solutions, he even helped me with problems I didn't know I had. He made sure everything was clear and understandable, I received his emails and replies soo fast. Chris, thank you, boy!

I don't have personal experiences, but I can tell you about Payoneer based on what I've learned. Payoneer is a financial services company that offers online money transfer and digital payment services. It's often used by freelancers, businesses, and online sellers to receive payments from international clients or platforms like Amazon, eBay, and Upwork.

I recently encountered an issue with a duplicate transaction in my Payoneer account and reached out for assistance. Both Oscar from Customer Service (WhatsApp service in Spanish) and Hugo from Customer Care via email provided exceptional help. They were instrumental in calming my nerves and ensuring that everything was addressed correctly in my account.

In the past, I had been disappointed with the customer care provided by Payoneer, but it is clear that they have significantly improved their service. This time, they took extra care in resolving my issue, and I feel both relieved and extremely satisfied with the support I received.

This level of customer care has exceeded my expectations, and I am grateful for the excellent service provided.

Thank you, Payoneer, for your outstanding assistance and dedication to your clients.

The platform is great, although the response time for queries using messages is limiting because of the automated responses and hence theres room for improvement. Additionally I believe you can also do better to email clients if there are gaps in the account verification processes promptly.

I have a good experience， because our dialogue is a little difficult, we are different languages speaker, I am active to express my ideas, and she is also giving patient feedback.

The Overall experience with Payoneer company and services had exceeded my expectations as a client, Starting from fast and reliable fund transfers to Excellent Customer Care.
Any issues I have are resolved in an express timely matter and personally would and I am recommending all Payoneer services to colleagues and peers.
10/10 Overall experience, Keep it up.

Thank you that you finally addressed my issue. You are so patient to listen to me carefully even you know my english is not so good. Hopefully next time you had an agent that can speak melayu.

Have a good day team!

Jamar, an employee of Payoneer, was very helpful on the telephone with me although he could not resolve my queries immediately he passed the information to the relevant parties who said they will look into my query and get back to me as soon as possible.

When i have open payoneer. I face a lot of problem but i call in support they solved it in 24H. That is very fast. Now i am able make transection. Just earn click and received very simple.

Great and engaging. I was able to get through easily, but I'm waiting on a document review to start my journey with payoneer. I'm excited to start this new chapter.

We encountered a problem and made several customer service calls, but we were always able to get a solution. I am satisfied with your customer service.

Payoneer has helped me grow my business for years as my customer are based internationally. Makes it easy to receive payment and pay my contractors. Not to mention the use of the card globally.

It's always very tough to find customer care contact page or number Or anything else to contact with an customer care associate.
Request you to set customer care numbers on top

It was great because i first had this weird email saying my account will be closed so when i told the agent she understood my problem and acknowledged it wasn't me and helped me not lose ky account

Hello,
I am very glad with payoneer because the payoneer policies and use is very smart and easy. I suggest of other that they should must join payoneer.thanx

Your platform is exceptional and makes managing my payments incredibly easy. The support service is also outstanding, always prompt and helpful. Well done on creating such a user-friendly and efficient system!