QLinkWireless Questions & Answers

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Here’s what consumers have asked with answers from QLinkWireless staff and previous consumers.

86 questions answered
2% answered in 1 day
Question:

How do i cancel the service once it's been shipped?

Answer:

Call the toll free number and talk to customer service representative

By Joseph L.
Question:

So many bad reviews, can't look at the phone before info???? crooks????

Answer:

When dealing with customer service you'll be able to speak to somebody and if you have an existing old phone that no longer has service it's a possibility it's time to be compatible and you could continue using your service by simply contacting them giving him them the information required and it's a possibility your phone is eligible and you just might need a free SIM card which they will mail out to you and you'll be able to use the phone of your choice. That's something I have done hopefully it may help

By Chrystal M.
Question:

Answer:

I wanted a flip phone. However they had none available. So I had to buy a phone at best buy. It's not a flip phone it's more like the old phones that are small with the screen on top and numbers on the bottom. However it works!

By Robert C.
Question:

How is your service in n-w ohio

Answer:

"I don't like in NW Ohio but i live in Midwest my service is great just check the 4g coverage its better for you to see for yourself here's the link you may have to copy /past it to your browser. https://qlinkwireless.com/Coverage.aspx

By Andrea M.
Question:

I am juan mata and gave wrong phone number and like to update phone number or speak to someone

Answer:

Hello sire I'm a customer with this company but I'm not sure were you gave the wrong number too was it in the application or to keep your number hers a number you can try to reach someone at =a rep = 1 (888) 505-7678. Sorry i wasn't much help friend Also scroll down the page to the bottom of the website or app there are some useful tools but you posted this awhile back i would hope that your up and running by now happy communication on a budget sir.

By Andrea M.
Question:

How do i hard reset a qlink hot pepper phone

Answer:

https://youtu.be/dF_MPKfM-yc Sorry it took so long but here hope this helps you...

By Peter B.
Question:

How to hard reset a qlink hot pepper phone

Answer:

Go to settings, then system, then rest options, & it's in there.

By Jeremy H.
Question:

Answer:

U can get a better phone with Net10, minutes roll over, $15/mo

By Anna S.
Question:

Answer:

Because they have terrible service in every regard.

By Charles b.
Question:

I am already with qlink but my phone is broke so was seeing how to get a replacement cell phone

Answer:

You have to buy one or change wireless networks it took me a year to change using that crappie phone i should of done it a yr. Ago You can change networks anytime

By John c.

Can’t see your question? Ask to get answers from the QLinkWireless staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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