Restaurant.com Questions & Answers

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Here’s what consumers have asked with answers from Restaurant.com staff and previous consumers.

48 questions answered
21% answered in 1 day
Question:

Answer:

Same thing happened to me. There is no live person to talk to. They will give you a credit to use on another voucher but you will probably run into the same problem.

By Yvette R.
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Question:

I have an old gift certificate that i just found while i was packing up to move. i checked the restaurant and they have closed. i have been trying to exchange it but the web site is not connecting. what should i do?

Answer:

Burn it! Restaurant.com is not going to work with you at all. They are scam artists

By Miguel G.
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Question:

Why are they still in business with all the bad publicity?

Answer:

Most likely because of people like me. I had never heard of this company, but, was offered their cards as part of a promotion. After being burned, I took the time to post my opinion. Others may not take the time to caution others...

By C H.
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Question:

If i got a 100.00 gift certificate, do i have to still pay cash for my food? i thought once i purchased the gift certificate my food was free.

Answer:

Yes you need to pay almost 5 times as much as you pay. Dont do that

By Mehdi F.
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Question:

What happens if they are using my restaurant name with out my permission?

Answer:

Another dismayed Restaurant.com participant. Join the hundreds if not thousands of consumers who fall prey to their ploy and have been subjected to what you are undergoing time and time again.

By John M.
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Question:

Answer:

Your question is not very clear but if your certificate is "unused" I assume that means it hasn't been used yet and it is available for you to use. Be sure to check for other possible restrictions and minimum purchases.

By Joel B.
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Question:

Why do you have so many reviews saying this site is a scam??

Answer:

Terms of use make it nearly impossible to redeem gift cards.

By Randy B.
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Question:

Answer:

No restaurants directly accept the gift card at the restaurant.

By Joe S.
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Question:

How to combine my gift card in to one?

Answer:

You probably can't since it is virtually impossible to reach the company. I wish I had a better answer for you.

By D L.
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Question:

Answer:

And when you call restaurant.com Theresa K or some other staff member will politely tell you, in essence, you don't have any $135 value. They will find a reason but they will suggest you spend more only to loss that too. Be cautious.

By John M.
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