Roman’s Questions & Answers

Here’s what consumers have asked with answers from Roman’s staff and previous consumers.

2 questions answered

0% answered in 1 day

Question:

Where can i submit a question in reference to a popular item that is sold out. why aren't these items restocked. one item in question is #503-04474-445 sequin pantset. sold out in every size. wanted to order for xmas. denise

Answer:

I think they don't want very many people getting the sales price, then when you really still want that item you charge or pay at full price. I'm dealing with that same problem right now.

By Lora A. over a year old

Question:

Has anyone ever been charged twice then told by representative that this happens for security reasons and after shipping your money will be issue back to your card? Has anyone ever been charged twice then told by representative that this happens for security reasons and after shipping your money will be issue back to your card?

Answer:

Good question! I have never heard of such a thing. My suggestion would be to call customer service from your card account and ask if this is common practice and request an explanation.

By Carolyn H. over a year old

Question:

My mother placed and order for two items. returned them and understood the $10.99 return fee. however, her refund is over $80.00 short not the $10.99

Question:

Would like a phone number

Question:

Why is it that it took roaman's one day to mess up my credit but i have to wait 90 days for them to review my dispute?

Question:

Why do my jeans fall to my feet? kmart does the same things, but i never thought roman's would do this!

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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Roman’s Questions & Answers

Why are all the models slim and tall? why aren't there regular non model voluptuous whom u r targeting? not slim & tall but short & voluptuous.

My mother placed and order for two items. returned them and understood the $10.99 return fee. however, her refund is over $80.00 short not the $10.99

Would like a phone number

Why is it that it took roaman's one day to mess up my credit but i have to wait 90 days for them to review my dispute?

Why do my jeans fall to my feet? kmart does the same things, but i never thought roman's would do this!

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Is this your business?